Delete your account and data

Delete your account

In the app (fastest):

• Open Media News and tap the settings (gear) icon.
• In the “Account” section, tap “Delete account”.
• Enter your password and confirm.

Your account is erased immediately. If you can’t use the app (for example you lost your phone or forgot your password), send a message to [email protected] with the subject “Delete my account” and include your username. Because we do not store email addresses, we may ask you to prove the account is yours, for example by posting a short code we give you as a comment. We then delete the account and its data within 30 days and confirm by reply.

What is deleted: your username and password hash, your comments and upvotes, your reports, your saved articles, your sign-in history, and the link between your account and your phone’s anonymous code.

What may remain: a copy in routine backups for a short period, and information we must keep to comply with the law or to handle an abuse report. Anonymous reading statistics recorded under your phone’s random code are kept but no longer linked to your account; switch off “Anonymous usage statistics” to delete them.

Delete anonymous data about your phone

You don’t need an account for this and it takes effect immediately:

• Open the Media News app.
• Tap the settings (gear) icon.
• Turn off “Anonymous usage statistics”.

The app asks our server to delete everything collected under your phone’s anonymous code and then forgets the code. Uninstalling the app also discards the code on your phone; to have server-side data deleted, switch the setting off before uninstalling.

Questions

Write to [email protected]. More detail is in the privacy policy.